Terms of service

These terms apply to the paid plans of Subscription Compass. Please read them before you subscribe. By subscribing, you agree to them.

Who we are

Subscription Compass is run by Subscription Compass Ltd, a private limited company registered in England and Wales, company number 17492861. Our registered office is Union House, 111 New Union Street, Coventry, CV1 2NT. Our website is https://subscriptioncompass.co.uk.

You can contact us at:

• Email: hello@subscriptioncompass.co.uk, for any question about the service or these terms.
• Personal data requests: privacy@subscriptioncompass.co.uk.
• Registered office: Union House, 111 New Union Street, Coventry, CV1 2NT.

See "Contact" below for how we handle messages.

In these terms, "we", "us" and "our" mean Subscription Compass Ltd. "You" means the business, organisation or sole trader that subscribes.

The service

Subscription Compass tracks official UK sources and tells subscribers in plain English when something changes. The sources are the subscription contracts provisions of the Digital Markets, Competition and Consumers Act 2024, government consultation and guidance pages, and CMA guidance pages.

A change is only sent after a person has approved it. Every alert links to the official source and quotes the passage it relies on.

What the paid plans include

Every paid plan includes:

• access to the compliance checklist (see "The compliance checklist" below);
• an instant email when an approved change is published;
• a fuller plain-English summary of what the published text says and what that means for subscription businesses, framed as what the published requirements say; and
• a weekly digest of the changes approved that week. If nothing is approved in a week, we send no email.

Future updates to the paid plan are included.

The paid plans are:

• Founding member, monthly: £19 a month.
• Founding member, annual: £190 a year.
• Standard, monthly: £39 a month.
• Standard, annual: £390 a year.

Standard plans are for new customers once founding pricing has closed.

What the paid plans are not

• The free plan is separate. It is free and is covered by our privacy policy only. These terms apply to the paid plans.
• Alerts, summaries and the checklist report what the published sources say. They are general information. They are not legal advice and are not a certification that anyone complies with the law (see "No legal advice and no certification of compliance" below).

The compliance checklist

What it is. The compliance checklist is part of the paid plans. It lists requirements published in the subscription contracts provisions of the Digital Markets, Competition and Consumers Act 2024 (and, where marked as announced, what the government has said it intends). Each item comes with the passage of the official source it is based on, copied word for word, and a link to that source.

How it is made. The items are generated by an AI model from the official sources, checked by a second, independent AI model, and approved by a person at Subscription Compass before customers see them.

It can contain errors and can lag behind changes. The checklist can still contain mistakes or omissions, and the official sources can change. We update the checklist when an approved change affects it, and we email members when items need another look. We do not promise that every change will be reflected at once or at all.

A progress-tracking aid, not advice or certification. The checklist is a tool for tracking your own progress. It reports what official sources say, in plain English. It is general information, not legal advice. It is not a certification, assessment, audit or opinion that your business complies with the law, and ticking every item does not mean your business complies. The scorecard only counts your own ticks.

You must review and approve it for your own use before relying on it. Before you can tick anything, you must read a notice and confirm that you have reviewed the checklist, understand it is a progress-tracking aid, and will review each item against the official source before relying on it for your own use. We record your confirmation and its time.

Your own use only. The checklist is for your own internal use. You must not give it to others as a statement of your compliance.

Re-checking. When an approved change touches an item, or the wording of an item changes in a new version, the item is marked "re-check" for any member who ticked it earlier. Members who have adopted the checklist are emailed. You should look at the item again, and at the official source, before ticking it again.

Signing in. You sign in with a link sent to the email address on your subscription. A password is optional: when you join we offer you a one-time "Set your password" link, and you can set, change or remove a password from your account page. If you set one, you can sign in with your email address and that password instead, and the email link still works.

• The link works once and expires after 30 minutes.
• Your session lasts 14 days.
• You must keep the link private and tell us at once if you think someone else has used it.
• You are responsible for what is done through your sign-in that you authorised, or that you could reasonably have prevented by keeping your link or password private. You are not responsible for misuse that results from a failure of our own security.

When your access ends. Access ends when your subscription ends. We keep your checklist progress for 12 months after the subscription ends, so it is there if you subscribe again. It is then deleted (see the privacy policy).

Who can buy

The paid plans are for businesses, organisations and sole traders buying for the purposes of their business or profession. They are not offered to consumers.

At checkout you must enter your company or trading name (a sole trader enters their own name or trading name) and tick the required confirmation, "I am buying for my business". By subscribing you also agree to these terms.

If a consumer nevertheless subscribes, nothing in these terms reduces the statutory rights a consumer has that cannot lawfully be excluded. Those rights apply, including the 14-day right to cancel. A consumer can cancel online at any time, and within the cancellation period can write to hello@subscriptioncompass.co.uk to ask for a full refund, which we will pay.

Ordering and when the contract starts

To order, you follow these steps:

1. You choose a plan on our website. 2. You are taken to the checkout page hosted by Stripe. 3. You enter your email address, your company or trading name and your payment details, and confirm that you are buying for your business. 4. Before pressing the subscribe button, you can review the plan, the price and the renewal terms, and correct any entry. 5. You press the subscribe button.

The contract is concluded when you press the subscribe button and your payment is confirmed. We then send you a welcome email, and the service starts immediately.

You can read these terms at any time on the terms page of our website. We store the version of the terms you accepted against your subscription. Every version stays published at its own permanent web address, made up of the terms page address followed by /v and the version number, and the welcome email we send you links the version you accepted.

The contract is in English. We are not signed up to any code of conduct.

Prices and payment

Prices are in pounds sterling. Prices include no VAT: Subscription Compass Ltd is not VAT-registered. The price shown on the checkout page is the full price payable.

Founding price

Founding price: £19 a month or £190 a year, locked for as long as your subscription stays active without a break. Cancelling ends the lock: if you come back later, you pay the price then on offer to new customers, which will be the standard price once founding pricing has closed. The lock covers the paid plan, including future updates to it, but not separately priced add-ons or services (such as audits, done-for-you reviews or licensing). Switching between the founding monthly and founding annual plans keeps the founding price. Founding pricing closes to new customers on 1 December 2026, or when 100 customers have joined on it, whichever comes first. New customers then pay the standard price (£39 a month or £390 a year).

Standard price

The standard price is £39 a month or £390 a year. It is charged to new customers once founding pricing has closed (on 1 December 2026, or when 100 customers have joined on founding pricing, whichever comes first). Standard prices include no VAT. The standard price never applies to a founding member whose price is locked.

Switching plans

You can switch from the billing page between the monthly and annual plans of your own plan family. A founding member can switch between founding monthly and founding annual. A customer on a standard plan can switch between standard monthly and standard annual. You keep the price of your own plan family. A founding member cannot switch to a standard plan while keeping the founding price, and nobody can switch to founding pricing after it has closed to new customers.

Payment

Payments are taken by Stripe from the card you save at checkout. You authorise us, through Stripe, to take the price of your plan at the start and at each renewal. You can get receipts and invoices from Stripe's links in our emails and from the billing page.

Automatic renewal

Your plan renews automatically each month or each year, depending on the plan you chose. It renews at the same price until you cancel. The only exception is a price change made under "Price changes" below, which needs at least 30 days' notice by email and which you can avoid by cancelling before it applies.

You can review the renewal terms on the checkout page before you press the subscribe button.

For annual plans, we email you a reminder about a week before each renewal. The reminder states the renewal date and the amount, and includes a one-click cancel link.

Every service email we send you contains the cancel link described below.

Cancelling your subscription

Cancelling is as easy as signing up. You can cancel at any time, in one click:

• use the cancel link in every service email we send you; or
• go to https://subscriptioncompass.co.uk/manage, which emails a link to the address on the subscription.

There are no forms, no reasons, no phone call, no retention offers and no cancellation fee.

What happens when you cancel

• Cancelling stops all future payments.
• Cancelling takes effect at the end of the period you have already paid for. Your paid plan stays active until then. We email you a confirmation.
• You can withdraw your cancellation before that date, using the same link.

If the link does not work

Write to hello@subscriptioncompass.co.uk, or reply to any of our emails, and a person will cancel the subscription as soon as reasonably possible. You can also cancel through the billing page on Stripe.

Failed payments

If a payment fails, Stripe tries your card again several times over the following days. We email you with a link to update your card. Your paid plan stays available while Stripe retries.

If the payment still cannot be taken, your subscription is cancelled automatically and the paid plan ends.

Refunds

Payments are not refundable for a period that has already started, except:

• where the law requires a refund;
• where we decide, at our discretion, to give one; or
• where these terms say we will refund (see "Availability and changes to the service", "Ending the contract" and "Changes to these terms").

If we refund a payment in full, your subscription ends at once and the paid plan stops.

Price changes

For any plan whose price is not locked as described under "Founding price", including the standard plans, we give you at least 30 days' notice by email before a price change applies. You may cancel before it applies.

This clause does not apply to founding members while their founding price is locked.

How you may use the service and its content

• Paid alerts and summaries are for your own internal business use.
• You must not resell them or republish them in bulk.
• The official source material belongs to its publishers. We use it under the licences they publish, such as the Open Government Licence.
• You remain responsible for your own compliance with the law and for taking professional advice before acting.

The checklist has its own use rules, set out under "The compliance checklist".

No legal advice and no certification of compliance

Our alerts, summaries and checklist report what the published sources say. They are general information, not legal advice. They are not a certification, assessment, audit or opinion that you, or anyone else, complies with the law.

Check the official source linked in each alert and checklist item, and take professional advice, before you rely on anything we send or show you.

Availability and changes to the service

We use reasonable care and skill and aim to send alerts promptly. We do not guarantee any of the following:

• that the service will be uninterrupted or error free;
• that every change to every source will be caught; or
• that every change will be reported at once. A change may be held for a person's approval.

We may improve, change or remove features. We will give you at least 30 days' notice by email of any change that materially reduces what a paid plan includes.

If we make a change that materially reduces what a paid plan includes, you may cancel. If you are on an annual plan, we will refund the unused full months of the period you have already paid for, in proportion.

Our liability

We have written this section in plain English.

What we never exclude. Nothing in these terms limits or excludes our liability for:

• death or personal injury caused by negligence;
• fraud or fraudulent misrepresentation; or
• anything else that cannot lawfully be limited or excluded.

What we do limit. Subject to the above, our total liability to you for all claims arising under or in connection with the contract in any 12-month period is limited to the greater of:

• (a) the total fees you paid for the paid plan in the 12 months before the event that gave rise to the claim; and
• (b) £500.

What we do not cover. Subject to the same carve-out, we are not liable for:

• loss of profit, revenue, business, contracts, goodwill or anticipated savings;
• any indirect or consequential loss; or
• loss caused by you relying on an alert, summary, checklist item or scorecard instead of checking the official source or taking professional advice.

The last point applies to reliance in place of checking the official source or taking professional advice. That is consistent with the service being general information and not legal advice. It does not apply where the loss was caused by our own failure to use reasonable care and skill.

Reasonableness. We and you consider these limits reasonable, given the price of the service.

Ending the contract

Your rights. You may end the contract at any time, as described under "Cancelling your subscription".

Our rights. We do not have a right to end the contract at will. We may end it only for these reasons:

• you materially breach these terms and do not put it right within 14 days of our notice;
• you misuse the service in a way that immediately harms the service or other customers; or
• we cease to provide the paid service altogether. In that case we will give you at least 30 days' notice and refund the unused part of any prepaid period.

Privacy

How we use personal data is explained in our privacy policy at https://subscriptioncompass.co.uk/privacy. Payments are processed by Stripe.

Changes to these terms

We may change these terms. We will email you at least 30 days before a change that affects you takes effect. If you do not agree, you can cancel before then, as described under "Cancelling your subscription". Changes never alter a price that is locked.

If a change that is adverse to you takes effect during a period you have already paid for, and you cancel because of it, we will refund the unused part of that period in proportion. For an annual plan, we will refund the unused full months.

General terms

• Whole agreement. These terms, together with the privacy policy, are the whole agreement between you and us.
• Third-party rights. No one other than you and us has any right under the Contracts (Rights of Third Parties) Act 1999 to enforce these terms.
• Assignment. You may not transfer the contract to anyone else without our written consent.
• Events outside our control. Neither side is responsible for delay or failure caused by events outside its reasonable control.
• Governing law and courts. The contract is governed by the law of England and Wales. The courts of England and Wales have exclusive jurisdiction. Nothing in this clause removes any mandatory consumer rights, or the right of a consumer in the UK to bring proceedings in the courts of the part of the UK where they live.

Contact

• Email: hello@subscriptioncompass.co.uk, for any question about the service or these terms.
• Personal data requests: privacy@subscriptioncompass.co.uk.
• Registered office: Subscription Compass Ltd, Union House, 111 New Union Street, Coventry, CV1 2NT.

Most messages to hello@subscriptioncompass.co.uk are read by an AI model, which routes them, and are acknowledged automatically; a person reads those that need one. A message asking for a refund or to cancel is not read by the AI model and gets no automatic reply: it goes straight to a person.

Version 8, approved 2026-10-11. This version stays at /terms/v8.